Privacy Policy

Komorebi Inc. ("we," "us," "our") promotes the personal information protection of the users ("users") of our website and smartphone apps ("our services"). To this end, we establish the following personal information protection policy ("this policy") as well as a system for protecting personal information, ensuring all employees are aware of the importance of protecting personal information and are thoroughly involved in protecting personal information.

■ Collected information

・Information provided by the user or obtained with the user's permission
Users using certain functions in our services or registering their information in our services may be asked to provide information such as age, gender, and region. Users making inquiries may be asked to provide their name and contact information (email address, phone number, etc.)

・Information about the user's use of our services
We automatically obtain information on how users use our services. This includes cookies, advertising identifiers, pages users visit on our services, time spent on those pages, links on our services that users click on (including advertisements), and other statistical data.

・Information sent from the user's device
We acquire information (user settings, OS name, etc.) transmitted from the user's mobile device when using our services.

・Information from external partners
We may collect information about users (age, gender, region of use, etc.) from advertisers, media, and other external partners.

■ Management of personal information

We will take the necessary measures to prevent unauthorized access, loss, damage, falsification, or leakage of the user's personal information. These measures include maintaining a security system, establishing a management system, thoroughly educating employees, and implementing safety measures to strictly manage personal information. We also do not transmit or store any information entered by users (text, numbers, attached images) to our servers or external services. However, we may send data to iCloud provided by Apple Inc. or Google Drive provided by Google Inc. only if the user wishes to use the backup service.
The personal information we collect is behavioral analysis data, such as which screens are used and for how long, and advertising identifiers. Our security system ensures that data entered by users is not stored.

■ Purpose of using personal information

Personal information received from users will be used for the following purposes:

・Provision, improvement, and development of our services
We use the collected information to operate, provide, maintain, protect, evaluate, and improve our services, develop new services, and protect the rights and interests of our users and our company. This may include conducting surveys, analyzing information, and delivering optimized advertisements.

・Communications with users
We use user information for marketing communications, such as announcements about our services, and to inform users about our policies and terms. It is also used to reply to inquiries from users.

■ Information on ad serving

Our service uses Google's Google AdMob to distribute and display advertisements. Google AdMob will provide Google with information about events when users trigger certain aspects of user properties and the ads they see. Based on this information, Google Inc. will select and display ads with content that is highly relevant to the user in apps that implement Google AdMob.
For more information about user properties and event information that may be obtained by Google, please refer to the link below.

■ Information on measurement of user trends

To improve our services, we use Google's Google Firebase to measure user trends for our services. Google may set up its own IDs or read existing device IDs in order to obtain data. During such cases, we will automatically transmit information such as your IP address and the content of your operation to Google. (We will not send any letters, numbers, or images that you enter, but only the screens, buttons, etc. that you interacted with) We may use such information in our services or to understand their usage conditions.
For more information about how Google handles data in Google Firebase, please refer to the Google Firebase Terms of Service and Google's Privacy Policy.

■ Outsourcing

We may outsource some of the tasks necessary to provide our services (such as customer support) to third parties. In such cases, we may entrust all or part of the personal information to the relevant subcontractors.
These subcontractors will only have access to the minimum amount of personal information necessary to perform their work on our behalf and will not use personal information beyond the scope of the subcontracted work.
We will comply with the applicable laws and regulations and thoroughly examine our contractors' eligibility. We will also establish a system to ensure that personal information is properly managed, stipulating in the relevant contracts matters concerning confidentiality and data protection.

■ Storage period of personal information

We will retain and use personal information for the period necessary to achieve the purpose of use.

■ Revisions to the Privacy Policy

If we revise the content of its Privacy Policy, we will post the revised Privacy Policy on our website or our services. For changes to content that require user consent under the law, we will obtain the relevant user's consent in a manner prescribed by us.

■ Security measures for personal information

We take all possible measures for security to ensure the accuracy and safety of personal information.

■ Compliance with and review of laws and regulations

We will comply with Japanese laws and regulations and other norms applicable to personal information and will review and improve the contents of this policy as necessary.

■ Court jurisdiction

Any legal disputes regarding this policy shall be subject to the exclusive jurisdiction of the Tokyo District Court located in Japan.

■ Official language

This policy uses Japanese as the official text. If there is a conflict between the Japanese version and the applicable version translated into another language, the Japanese version will prevail.

■ Inquiries

If you have any questions about our handling of personal information, please contact us at the following address.


■ Establishment/Revision

Established on October 1, 2017

Revised on September 21, 2018

Revised November 17, 2019

Revised on February 14, 2022